About Global Transportation
Global Smart Transportation Link Sdn Bhd (GTrans) is a one-stop road transportation solutions provider in Malaysia, specialising in one stop fleet management solutions for corporate as well as individual clients. We offer a diverse range of products and services encompassing fleet management solutions for both business travel and leisure.
Our services cover the Klang Valley and other major cities throughout Malaysia. We serve customers from all sectors and various business types including Banking, Oil and Gas, Airlines, Call Service Centers, Human Resources Agencies, Hotels, Shopping Malls, Healthcare and Pharmaceuticals, Telecommunication, Event Companies and others.
GTrans began business in 1992 as a 24/7 Taxi Call Center providing transportation services to the general public in the Kuala Lumpur area. By 2009, having recognised changes in the dynamics of the travel industry, GTrans took the opportunity to transform itself into a fully GPS-enabled, computerized Taxi Call Center focusing on the needs of corporate customers. Today, we work hand in hand with our network of business associates to provide complete fleet management solutions to satisfy the needs of our ever-growing clientele of multinational corporations, local companies, and individuals.
We emphasise a high touch customer service approach which is ably backed by our team of highly trained and dedicated friendly individuals. No matter what the occasion, no matter what the requirement, our contact center personnel are always willing and ready to listen and work out the best solutions to satisfy our clients’ needs. We back this claim with our proven track record of over 20 years in providing excellent road transportation services to our clients in Malaysia.
We have a nationwide fleet, ranging from economy to luxury, comprising sedan cars, MPVs, tour vans and luxurious air-conditioned coaches of different types and models to suit the various needs, occasions and requirements of our customers. Our operations are ably run by our work force of dedicated employees throughout the country and strongly supported by our host of foreign and local partners. We are committed to providing a consistently high level of service to all our clients and offer these services at competitive rates.
Vision and Mission
We aim to be the preferred service provider of land transportation in Malaysia. We believe that this can be achieved through having a group of highly motivated and happy workforce and by continuously improving our business processes so as to deliver excellent service to our customers.
We endeavour to improve and enhance the livelihood of our people by being a premier and preferred land transport and other services related provider and through being recognized internationally.
To be the best in providing one stop fleet management solutions to corporate and individual customers. Our aim is to provide the best in safety and excellent service and by meeting or exceeding our customers’ transportation needs and wants.